Shipping Policy

Hello Cholxs,

Gracias for your support of my small business! I am a one-woman creator, entrepreneur, and packing station, so please bare with me as I process your orders. To help you understand what happens after you order I created this policy. But if you still have questions after reading this, feel free to reach out.

Feliz Compras,

Educated Chola - Rosa

  • Please allow 5-7 business days (excluding weekends and holidays)  for your order(s) to be processed for shipping. After the order is fulfilled, shipping can take  5 - 7 business days. Due to shipping location,  high demand, and COVID-19, turn around times may vary slightly.

 

  • Successfully placed orders will receive an email confirmation. If you cannot find the email please check your spam filter or contact us for assistance. 

 

  • If you need assistance with your order, please contact us Immediately as ALL SALES ARE FINAL and we will not be able to make changes to your order after it has shipped. 

 

  • Please ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in address you provide. 

 

  • If you have purchased multiple items it is important to note that tote bags and T-shirts are sent via drop-shipping while mugs, stickers and jewelry are shipped separately. This means that you will receive two different shipping confirmations. Please note that  shipping estimates at checkout are estimates and shipping may vary due to different fulfillment services  and processing times.

  • ALL SALES ARE FINAL. Items may not be returned unless damaged.

  • Damaged products may qualify for a refund or replacement of product. Please send picture(s) of damaged item in order for us to process your request. Please allow 1-2 business days for your refund or replacement to be processed. For replacements please read  shipping policy above. 

Return Policy